We are so sorry for the mix-up!
- Your Order Reference (e.g LBSGXXXXXXXXX)
- The product code of the item you ordered
- The product code of the item you received (if you have received an incorrect item)
Our Customer Care team will get back to you as soon as possible on the next steps to take.
For incorrect item/s received, you will be sent a return postage label to return your order via ezyReturn. Please make sure your items are unworn, unwashed, unaltered, and still have their tags on. We recommend returning the incorrect items only via ezyReturn, as any charges incurred for using other modes of delivery won't be reimbursed.