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Retail Stores

Mobile Wallet

  • What is LBCommunity Pass & what are the benefits of adding it to my Mobile Wallet?
  • How do I install my LBCommunity Pass onto my Mobile Wallet?
  • What devices are compatible with Mobile Wallet?
  • Is my LBCommunity Pass a payment method option?
  • Can I collect loyalty points for my purchases via the LBCommunity pass when shopping at LB stores abroad?

Store Exchange & Refund Policy

  • What is the retail stores' exchange and refund policy?
  • What if my store purchase is defective?

Store Information

  • Where are your store(s) located?
  • What are your store payment options?

Product Availability

  • Are all your online products available at the store?
  • Can I reserve an item in-store?

Book A Stylist

  • What is Book-A-Stylist?
  • What can I expect in a styling session?
  • How do I book a stylist?
  • How do I redeem the fee paid for a styling session?
  • Can I reschedule my styling session?
  • Where will the styling session be held?
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